Need Advice - Important Issue With My 1200.1

Some of you may recall that I bought a PG Tantrum 1200.1 amplifier from Indoaudio off of Ebay. I know I was taking a risk doing so, but went ahead with the deal. After 3 months, my amp stopped working and I had to send it back for repairs. Cut to today - I get an email from Indoaudio saying:

"Due to the problems you have been having with our company, we want to make this right, not create any more tension. Let us know, we will give you FULL credit minus shipping for any NEW amp you might want from our stock in exchange for your amp, so you do not have to wait for the distributor/Phoenix Gold to replace your amplifier. Even if you do not see it up, let us know if there is anything you want.

Let us make this right, and have a new amp to you immediately. Unfortunatly no more T1200.1 are available, but we have every other brand available, all brand new/sealed. Let me know what you choose to do."

So I have a slight dilemma on my hands. I can either tell them I want it fixed or get another amp and cut my losses. I really like the 1200.1, but it is not like I am a junkie for it. What would you guys do if you were in this situation? The 1200.1 broke once, and I am not sure what the problem was, but I know i was not the power source. But it's almost like this damn amp is cursed. I have read nothing but good stuff about this amp, so I am not sure if I should just get it repaired or cut my losses. I know Indoaudio is stalling on sending this amp back to PG because they sold me a refurb amp as new and they want to avoid getting into shit with PG.

I paid $305 for the 1200.1, so if I do get a new one I'd like to keep the cost of any replacement amp around that price (preferrably no more than $350 plus S&H). Here are some pages showing what amps they have around the $300-350 range. The JL, MTX, and Xtant amps stand out. There are some PG Xenon and Octane amps in that price range, but I am not too familiar with them. At least I know people who have run the other three.

They also have a PG 600Ti that is $370, which is above $350 but is a nice amp.

Any advice would be much appreciated. Thanks!

 

BTW, here is their store:

http://stores.ebay.com/w-w-w-indoaudio-c-o...displayZ2QQtZkm

http://stores.ebay.com/w-w-w-indoaudio-c-o...displayZ2QQtZkm

 

Does that company name rhyme with Hellemental Peesign?

 

I will admit that they are trying to resolve the problem, but only because they fucked up in the first place. How am I to believe that they would really send me a new amp when they sent me a refurb amp the first time after advertising it as new?

 

So how about some advice on my predicament?

 

I am not sure if the Xenon replaced the Titanium line. I have my 400ti that was on my front stage now on my Solobaric and it sounds good, but still lacks some umph. I think a 600ti would sound pretty nice on my Solo. But then again who knows if it is really new or not? I don't need a 1200 watt amp to be honest, that is just what I got because it was a good deal for the amp. I doubt I would ever run something like a Brahma that needs 1500-2000 watts. That is just not my style. So an amp with less wattage is acceptable at this point.

 

Where are those - I can't find them on the site.

 

Trust me, you and I are on the EXACT same wavelength here. I know they are just trying to throw this offer out there because there is a very, VERY good chance they can get screwed by PG. If not them, then the company they get their products from, Koby International (just a very educated guess). But they are trying to save them and/or Koby from getting in trouble with PG.

See, I am more inclined to just get my money back and start over new. At worst I will demand they give me a pricier amp for less. If they don't like either of these ideas, then I will request my amp be fixed by PG as was arranged previously. I absolutely have the right to have my amp repaired, no matter what they think.

If they want to play hardball, then I can go to PayPal and give them some grief via a fraudulent seller complaint. I know PayPal would LOVE to seize the account of a seller like Indoaudio. But this is a very ast resort.

 

BTW, I sent them a professional email giving them 3 options. Give me a NEW Ti600.2 for $305 with S&H included, give me my money back or get my amp fixed by PG as originally planned. If they cannot agree to one of these, then I we are going to have some serious problems.

I think giving me a Ti600.2 for $305 is VERY reasonable considering Ike Sound sells it for $299. If I were them, I'd jump on option 1 or 2.

 

Yeah, I was not forceful at all in my email. I said like 4 or 5 times I really wanted to resolve this issue so we could go on. I even justified my selection of the Ti600.2 over other amps he has and gave him a link to Ike Sound showing the Ti600.2 for $299. I think I made a strong case for them to accept option 1 or 2.

Basically, my amp was sold to me as new and having a 1 year warranty and I have the Ebay page to prove it. So they can't pull out the 90-day warranty card on me.

As far as working with PG, the douche there told me they wanted me to send my amp to Indoaudio so he could send it to PG. Basically, PG wanted to bust Indoaudio and had to use my amp as a guinea pig. Kind of shitty IMO, but they are in no way entitled to warranty my amp seeing I got it from Ebay and it was a refurb. But without me doing that, PG would not have the proof they needed. It turns out that PG may still not get the chance to bust Indoaudio and his distributor.

 

Well, I just got an email from Indoaudio saying he was going to send me a new Ti600.2 at no additional cost to me. So he chose option #1. I will admit that he at least stepped up to the plate and made the effort to fix this issue.