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03 DTS Navigation error

Discussion in 'DVD Navigation, Video and Mobile Media' started by prarieboy, Mar 18, 2006.

  1. prarieboy

    prarieboy New Member

    Hey all, I'm pretty new to the board, just picked up my new (to me) DTS yesterday, got it off ebay. Anyhow, it came with a navigation system, when we got the car the battery was dead, (had it hauled from Texas to North Dakota. Anyhow boosted it, and everything runs well, except the navigation system, it didnt work at all, after i pulled the fuse and put it back in the system came on and the message:

    Caution
    Cannot load system software
    disk type incorrect
    Please insert correct disk

    The face plate wont close either, and it doesnt power down when you shut off the car???????? Guess i know why the battery was dead

    Anyone have any ideas?

    Please help, am freaked that i might have bought a lemon or something


    thanks all
    prarieboy
     
    prarieboy, Mar 18, 2006
    #1
  2. NeverwaY

    NeverwaY Full Member

    I would start by looking for a reset button of some sort on the faceplate. I'm not familiar with the type that you have, but there is usually a very small hole in the face plate that you can stick a pin into to reset the device. I would also check the wireing to make sure that everything is straight back there. Could be a loose/frayed/melted wire grounding out causing it to stay on. If it has an interface for a computer, connect a notebook to it with the proper software (usually obtainable from the manufacturer) and see if you can reload it or run a diagnostic on it. Hope that helps.
     
    NeverwaY, Mar 18, 2006
    #2
  3. prarieboy

    prarieboy New Member

    thanks for the ideas, ill examine the unit for a reset, cadillac wants over $1700 to fix this thing, so I'm assuming its more serious than that, but one never knows! The DVD that the unit gets its info from apparently has the boot info, which apparently means that something has gone wrong with the unit :(

    Anyone know any businesses that may repair such units? (third party of course)
     
    prarieboy, Mar 19, 2006
    #3